Who we are
Linton Dry Cleaners London ("we", "us"), 3 Cotford Rd, Brigstock Rd, Thornton Heath CR7 7JG, telephone 020 8251 0211, is the data controller for personal data collected through this website. [Owner to confirm legal entity name, ICO registration number and contact email.]
What we collect
- Booking requests: name, email, phone, optional address and postcode, services requested, preferred dates and notes.
- Contact enquiries: name, email, optional phone, subject and message.
- Technical data: strictly necessary browser storage to remember your cookie choice and, for staff, keep them signed in.
Why we use it and our lawful basis
- To respond to and manage your booking request (steps prior to entering a contract).
- To answer enquiries (legitimate interests).
- To keep records for complaints and claims (legitimate interests / legal obligation).
Who we share it with
Our website hosting and database providers process data on our behalf under contract. We do not sell personal data or use it for marketing without consent.
How long we keep it
[Owner to confirm.] Suggested: booking requests and enquiries for up to 24 months, then deleted unless needed for an open claim.
Your rights
You have the right to access, correct, erase, restrict or object to processing of your data, and to data portability. Contact us by phone on 020 8251 0211. You may also complain to the Information Commissioner's Office (ico.org.uk).
International transfers
[Owner to confirm hosting locations and transfer safeguards.]